🔒 jljlee Privacy Policy

1. Introduction

Welcome to jljlee. We are committed to protecting the privacy and personal data of every player who uses the jljlee online casino platform, accessible at jljlee.app. This Privacy Policy ("Policy") describes how jljlee ("jljlee," "we," "us," or "our") collects, uses, stores, discloses, and protects your personal information when you access or use our website, mobile interface, games, promotions, and related services (collectively, the "jljlee Platform").

This Policy is intended to be read alongside jljlee's Terms & Conditions, which are available at jljlee.app/terms-conditions. By registering a jljlee account or using any part of the jljlee Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

2. Data Controller

For the purposes of applicable data protection law, jljlee is the data controller responsible for your personal information collected through the jljlee Platform. As data controller, jljlee determines the purposes and means of processing your personal data and is accountable for ensuring that such processing is carried out in accordance with applicable law.

If you have any questions, concerns, or requests relating to the processing of your personal data by jljlee, you may contact our Data Protection Officer through the contact details provided in Section 16 of this Policy.

3. Personal Data We Collect

jljlee collects the following categories of personal data from players and visitors to the jljlee Platform:

3.1 Identity & Contact Data

• Full legal name
• Date of birth
• Gender
• Nationality
• Government-issued identification number (e.g., Philippine national ID, passport, driver's license)
• Mobile phone number
• Email address
• Residential address (including city, province, and postal code)

3.2 Account & Financial Data

• jljlee username and account ID
• Deposit and withdrawal transaction history
• Payment method details (e.g., GCash mobile number, PayMaya account, BPI/BDO/Metrobank account details — stored in tokenized form only)
• Account balance and bonus balance information
• Wagering history and game activity records

3.3 Technical & Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session duration and login timestamps
• Pages visited and features used on the jljlee Platform
• Referring website or source

3.4 Communications Data

• Records of communications with jljlee's customer support team, including live chat transcripts and email correspondence
• Feedback, survey responses, and promotional opt-in preferences

4. How We Collect Your Data

jljlee collects personal data through the following means:

• Direct collection: Information you provide when registering a jljlee account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the jljlee Platform, including through cookies, web beacons, and server logs. See Section 10 for more information on cookies.
• Third-party sources: Identity verification data from KYC service providers; fraud prevention data from risk management partners; payment data from payment processors such as GCash, PayMaya, BPI, BDO, and Metrobank.
• Game providers: Game activity and wagering data from JILI Games and other integrated game providers on the jljlee Platform.

5. How We Use Your Personal Data

jljlee uses your personal data for the following purposes:

• Account management: To register and maintain your jljlee account, verify your identity, and manage your account settings and preferences.
• Service delivery: To provide access to jljlee's games, promotions, and platform features, and to process your deposits and withdrawals.
• Legal and regulatory compliance: To comply with applicable Philippine gaming regulations, anti-money laundering (AML) obligations, Know Your Customer (KYC) requirements, and other legal obligations.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats to the jljlee Platform.
• Customer support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Responsible gaming: To monitor gaming activity for signs of problem gambling and to administer self-exclusion and responsible gaming tools.
• Marketing and promotions: To send you promotional offers, bonus notifications, and platform updates, where you have provided consent or where permitted by applicable law. You may opt out of marketing communications at any time.
• Platform improvement: To analyze usage patterns, conduct research, and improve the features and performance of the jljlee Platform.

6. Legal Basis for Processing

jljlee processes your personal data on the following legal bases under the Data Privacy Act of 2012 and its implementing rules:

• Consent: Where you have given your explicit consent to the processing of your personal data for a specific purpose, such as receiving marketing communications.
• Contractual necessity: Where processing is necessary for the performance of the contract between you and jljlee (i.e., the Terms & Conditions), including account registration, payment processing, and service delivery.
• Legal obligation: Where processing is required to comply with a legal obligation applicable to jljlee, including AML regulations, KYC requirements, and gaming regulatory obligations.
• Legitimate interests: Where processing is necessary for jljlee's legitimate interests, such as fraud prevention, platform security, and service improvement, provided that such interests are not overridden by your rights and interests.

7. Data Sharing & Disclosure

jljlee does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your deposits and withdrawals.
• Game providers: JILI Games and other integrated game providers, to the extent necessary to deliver game services on the jljlee Platform.
• KYC and identity verification providers: Third-party identity verification services used to verify your identity and comply with KYC obligations.
• Fraud prevention and risk management partners: Service providers that assist jljlee in detecting and preventing fraudulent activity.
• Regulatory and law enforcement authorities: Where required by applicable law, court order, or regulatory instruction, jljlee may disclose your personal data to relevant Philippine government agencies, gaming regulators, or law enforcement authorities.
• Professional advisors: Legal, accounting, and auditing firms engaged by jljlee, subject to professional confidentiality obligations.

8. Data Retention

jljlee retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. The following general retention periods apply:

• Account data: Retained for the duration of your jljlee account and for a minimum of five (5) years following account closure, in accordance with applicable AML and gaming regulatory requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction.
• KYC documentation: Retained for a minimum of five (5) years following the completion of the KYC process or account closure, whichever is later.
• Customer support records: Retained for a minimum of two (2) years from the date of the last interaction.
• Technical and usage data: Retained for up to twelve (12) months, unless required for longer periods for security or fraud investigation purposes.

Upon expiry of the applicable retention period, jljlee will securely delete or anonymize your personal data in accordance with its data disposal procedures.

9. Data Security

jljlee implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the jljlee Platform.
• Encryption of sensitive data at rest, including payment method tokens and identity documents.
• Access controls and role-based permissions limiting access to personal data to authorized jljlee personnel only.
• Regular security assessments, penetration testing, and vulnerability scanning of the jljlee Platform.
• Incident response procedures for detecting, reporting, and managing personal data breaches.

While jljlee takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jljlee will notify you and the relevant Philippine regulatory authority in accordance with applicable law.

10. Cookies & Tracking Technologies

jljlee uses cookies and similar tracking technologies to enhance your experience on the jljlee Platform, analyze usage patterns, and support security and fraud prevention functions. The following types of cookies are used on jljlee:

• Strictly necessary cookies: Essential for the operation of the jljlee Platform, including session management, authentication, and security functions. These cookies cannot be disabled.
• Performance and analytics cookies: Used to collect information about how visitors use the jljlee Platform, including pages visited, time spent, and error messages. This data is used in aggregate form to improve platform performance.
• Functional cookies: Used to remember your preferences and settings on the jljlee Platform, such as language preferences and display settings.
• Marketing cookies:Used to deliver relevant promotional content and track the effectiveness of jljlee's marketing campaigns. These cookies are only placed where you have provided consent.

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the jljlee Platform. For strictly necessary cookies, your consent is not required as these are essential to the operation of the service.

11. Your Rights

Under the Data Privacy Act of 2012 of the Philippines and its implementing rules, you have the following rights in relation to your personal data held by jljlee:

• Right to be informed: You have the right to be informed of how your personal data is being collected and processed by jljlee, as set out in this Privacy Policy.
• Right of access: You have the right to request a copy of the personal data jljlee holds about you, along with information about how it is being processed.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data jljlee holds about you.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jljlee's legal and regulatory retention obligations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to jljlee's overriding legitimate grounds.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another data controller where technically feasible.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that jljlee has processed your personal data in violation of applicable data protection law.

To exercise any of the above rights, please contact jljlee's Data Protection Officer through the contact details provided in Section 16. jljlee will respond to all verified data subject requests within thirty (30) days of receipt, or within such extended period as permitted by applicable law.

12. Children's Privacy

The jljlee Platform is strictly intended for individuals who are at least 21 years of age. jljlee does not knowingly collect personal data from individuals under the age of 21. If jljlee becomes aware that personal data has been collected from a person under the age of 21, it will take immediate steps to delete such data and close the associated account.

If you are a parent or guardian and believe that your child has registered on the jljlee Platform or provided personal data to jljlee, please contact us immediately through the contact details in Section 16 so that we can take appropriate action.

13. International Data Transfers

jljlee's primary operations and data storage are based in the Philippines. However, some of jljlee's service providers and technology partners — including game providers such as JILI Games and certain payment processing partners — may process personal data in jurisdictions outside the Philippines. Where such international transfers occur, jljlee ensures that appropriate safeguards are in place to protect your personal data, including contractual data protection clauses consistent with the requirements of the Data Privacy Act of 2012 and the standards set by the National Privacy Commission.

By using the jljlee Platform, you acknowledge and consent to the transfer of your personal data to jurisdictions outside the Philippines where necessary for the delivery of jljlee's services, subject to the safeguards described above.

14. Third-Party Links

The jljlee Platform may contain references to third-party services, including payment providers and game developers. jljlee is not responsible for the privacy practices or content of any third-party services. We encourage you to review the privacy policies of any third-party services you access in connection with your use of jljlee. This Privacy Policy applies solely to personal data collected and processed by jljlee through the jljlee Platform.

15. Updates to This Privacy Policy

jljlee reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision will be indicated at the top of this page. Where changes are material, jljlee will provide reasonable notice to registered players via email or a prominent notice on the jljlee Platform prior to the changes taking effect.

Your continued use of the jljlee Platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with the updated Privacy Policy, you must cease using the jljlee Platform and may request closure of your account.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or jljlee's data processing practices, please contact our Data Protection Officer through the following channels:

• Live Chat: Available 24/7 directly on the jljlee Platform — the fastest way to reach us.
• Email: [email protected]

jljlee aims to acknowledge all privacy-related inquiries within two (2) business days and to resolve them within thirty (30) days. For complaints that cannot be resolved directly with jljlee, you may escalate your concern to the National Privacy Commission of the Philippines.